Privacy Policy

About This Privacy Policy

Store by Store (“SXS,” “we,” “us,” or “our”) is a company offering marketing and consulting services to restaurants. We operate the website at https://www.storebystore.com (“Website”). This Privacy Policy sets out how we collect, use, share, and protect any information we collect through the Website. This Privacy Policy also explains the measures we take to safeguard your information and describes how you may contact us regarding our privacy practices.

Data collected through this Website, including personal data (as that term is defined under applicable data protection laws) and data that may otherwise identify you, is collectively referred to herein as “Data”. Data will only be used for the purposes set out in this Privacy Policy.

We may use data collected through this Website that does not identify you (including information that has been aggregated or de-identified) (collectively, “Information”) for any purpose except as prohibited by applicable law.

Please read this Privacy Policy thoroughly. If you disagree with the way Data or Information will be used, please do not use this Website.

This Website includes links to other websites, including social media platforms. This Privacy Policy only covers this Website and does not apply to the data practices of other websites or social media platforms. We encourage you to read the privacy notices available on other websites you visit.

Notice of Collection

Categories of the sources of Data we may collect:

We may collect Data about you from the following categories of sources:

• Directly from you, for example, when you send us your questions or comments via email and/or the Website.
• From publicly available sources, operating systems, and social networks.
• Indirectly from you by using automated technologies, such as cookies, pixels, third party tags, scripts, log files and other means to automatically collect information about the use of our Website. Further information about our use of cookies can be found in this Privacy Policy.

Use of Data and Information

We use Data and Information for the following reasons, as applicable:

• To respond to your requests and to communicate with you. We use Data and Information to manage your relationship with us. This includes communication about our terms and policies. We also use Data and Information to respond to your questions. These may be customer service questions or questions about our services.
• To provide and improve our services. We use Data and Information to make our services better and to develop new features. This also includes customizing your experience with us. We may also use both Data and Information to analyze how our services are used.
• To conduct marketing activities. We use Data and Information to let you know about new features and products.
• To protect our company and constituents. We use Data and Information to protect our company and users. This includes complying with our legal obligations. We also use Data and Information to identify fraud and secure our systems and services.
• As permitted by applicable law. We use Data and Information for other purposes as permitted by law, or as we may disclose it to you, as applicable.

How We Collect Data and Information

Directly from you. We collect Data and Information if you contact us, including via email and/or the Website. We collect Data and Information when you participate in surveys or sign up for communications and when you engage with us on social media or community forums. This could be done in person, online, or by phone.

• Automatically and passively. We collect Data and Information about users over time and across different websites and applications. We also work with third parties that collect Data and Information this way. We use several common tracking tools to collect Information. Tracking tools include browser cookies and web beacons. We may work with others to gather Information on our platforms and elsewhere. We may do this on our websites and in emails we send to you. We collect Information about users over time when you use our websites.
• From others or as provided by to us. Business partners may provide Data and Information to us. This includes marketers, service providers, partners, and researchers.
• We Combine Data and Information
• We may combine non-personally-identifiable information we receive from other sources, including information received through ZoomInfo and Google Analytics, with Data and Information we collect on this Website and use it as described in this Privacy Policy and to the extent permitted by law. We also combine Data and Information we collect from you online (on this Website) with information we receive from you offline. We combine Information we collect from you on this Website with information we have collected across third-party platforms and use it as described here and to the extent permitted by law. We also combine Information and Data we collect from you on this Website with Information and Data collected across devices and use it as described here and to the extent permitted by law.

Disclosing Data and Information to Others

We disclose Data and Information as follows:

• Service Providers. We share all categories of Data and Information with service providers to support our Website. These include providers of smart search technology and data analytics. It also includes quality control, security, and advertising providers. It also includes authentication systems and customer support providers. This includes, but is not limited to, ZoomInfo and Google Analytics.
• Affiliates. We may share all categories of Data and Information with other companies under our common ownership or control. These companies use your Data and Information as described in this Privacy Policy. This includes current and future companies.
• Marketing Partners. We may share Data with sponsors of events, webinars, or sweepstakes for which you register or other parties with whom we may engage in joint marketing activities.
• Public or Government Authorities. We may share all categories of Data and Information to comply with our legal obligations, regulations, or contracts or to respond to a court order, administrative, or judicial processes, such as a subpoena, government audit, or search warrant, where we are legally required to do so. We also may share Data and Information when there are threats to the physical safety of any person, violations of our policies or other agreements, or to protect the legal rights of third parties, including our employees, users, or the public.
• Corporate Transactions. All categories of Data and Information may be disclosed or transferred to relevant third parties in the event of, or as part of the due diligence for, any proposed or actual reorganization, sale, merger, consolidation, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).
• Public Information. Data or other personal information that you have made publicly available (your public profile or discussion forum) will be made broadly available to others. When you comment on our social media pages or in our community forums, this Data or other personal information may also be read, collected, and used by others. This could be used to contact you, send you unsolicited messages, or for purposes neither we nor you have control over. We are not responsible for any information you submit in these forums.
• Consent. We may share your Data in other ways if you have asked us to do so or you have given consent. For example, you may ask us to send your Data to a third party of your choosing.
• Other. We may share Data and Information for other reasons we may describe to you or as otherwise permitted by law.

Retention of Data and Information

We keep your Data and Information for as long as necessary or relevant for the purposes for which it is collected or processed. We also keep Data and Information as required by law.

Your Choices

This section describes other choices you have with respect to your Data:

• Marketing. You can opt out of email marketing messages we send you by clicking on the “unsubscribe” link in the email message. Please note that we may send you one message to confirm you want to opt out. We will continue to send transactional or relationship messages after you opt out of marketing messages.
• Cookies and Other Related Technology. You can manage cookies through your browser settings or on the Website. However, if you decline cookies, you may not be able to use some parts of the Website.
• Shine the Light. California residents may ask for a list of third parties that have received their Data for direct marketing purposes during the previous calendar year. This list also contains the types of Data shared. We provide this list at no cost. If you are a California resident and would like to request this information, please contact us via email at [email protected].
• Device and Usage Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share the location on your browser.

Children and Our Website

Our Website and services are not designed for and are not marketed to children under 18. We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe we have your child’s information, please contact us at [email protected]. We will delete personal information that we learn is collected from a minor.

Your Privacy Rights

Under certain laws, you may have additional rights related to your Data. These rights are described in more detail below. To exercise any of these rights, please email us at [email protected].

• You can request to know the following:
• How we collect and use your Data and why;
• The categories of Data we have collected and the categories of recipients of your Data;
• How we received your Data and its source;
• Our business purpose for using your Data; and
• How long we use or store your Data or the manner in which we determine relevant retention periods.
• You have a right to correct inaccurate Data about you.
• In certain situations, you can request that we erase/delete or stop using your Data.
• In certain situations, you can object to or restrict our use of your Data.
• You have the right to ask us to export your Data to another third party of your choosing or provide you with a copy of your Data.
• Where we rely on your consent to process your Data, you can withdraw consent you may have already provided at any time. This will not affect the lawfulness of the processing prior to the withdrawal of your consent. You have the right not to be discriminated against for exercising a privacy right.
• If you are unsatisfied with our response to your complaint, you have a right to raise questions or complaints with your local data protection authority at any time.

Notice of Right to Opt-out of Sale/Sharing. California, Colorado, Connecticut, Nevada, Utah, and Virginia law require that we tell you if we sell Data to a third party for monetary or (in California) other valuable consideration. We do not do this. We also do not sell personal information of minors under the age of 16 for monetary or other valuable consideration.

Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of Data that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of Data for monetary consideration by the business to a third party for the third party to license or sell the Data to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us at [email protected].

Exceptions. In some cases, we may not be able to complete your request because an exception exists under applicable law.

Security Measures

We use reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our sites or platforms will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

Third-Party Sites and Links

If you click on a link to a third-party website, you will be taken to sites we do not control. This includes our social media pages. These third-parties’ privacy practices may be different than ours, and our Privacy Policy does not apply to their actions. We are not responsible for these third-party practices and encourage you to read their privacy notices carefully.

Changes to This Privacy Policy

We may make changes or updates to this Privacy Policy. We will notify you of any material changes to this Privacy Policy as required by law. This may include posting changes on our website. Please check our site periodically for updates.

How to Contact Us

For questions or complaints regarding our use of your Data or this Privacy Policy, please contact us via email at [email protected].

Last updated: January 9, 2024